PaymentEvolution’s 2020 SMB Economic Pledge – Our FinTech Response to COVID-19

Not long ago, the World Health Organization declared the coronavirus outbreak a pandemic on March 11, 2020. Since that time, the PaymentEvolution team has been working hard to support each other, our clients, and the wider Canadian economy.

We’ve been busy.

Our Customer Success team has fielded 1000s of support calls related to wage subsidies, ROEs, and more. We were the first to integrate Canada’s wage subsidy calculations into our payroll platform. We have provided same-day updates on government announcements as relevant to our clients and on our blog. And we’re hustling every day to stay ahead of the curve as things progress.

team hands stacked

Let’s do more. 

Unprecedented challenges call for creative thinking and innovation solutions. From the beginning, our mission at PaymentEvolution has been to serve up quality software solutions to small and medium sized businesses (SMBs). In today’s economic climate where SMBs are being hit harder than ever, our mission is perhaps even more important now than it has ever been.

We believe in small business.

We believe in empowering people and businesses with quality tools. We believe necessary business functions shouldn’t be painful or difficult to execute. We believe every small business is integral to Canada’s economy. We want all businesses to succeed and we are willing to do our part.

Introducing the Pledge.

Early on, PaymentEvolution’s founders dug deep to determine what job security, if any, we could offer our team. Then, we considered what we could offer our clients, partners, fellow businesses.

In this time of great unknowns, we have developed The 2020 SMB Economic Pledge. We make this pledge because there are practical things we can do to help ourselves and our economy, and because we are stronger when we stand together. Here are the ways we intend to support SMBs near and far during the COVID-19 pandemic.

We pledge…

Price Stability
We pledge to maintain/offer competitive pricing that includes incredible value and remains accessible to SMBs across Canada. Competitive pricing is more important today than ever.

Commitment to Small Business
We pledge to prioritize small businesses, providing quality solutions, developing resources, supplying consultants and finding new ways to support you in this critical time.

Customer Support
We pledge to provide unparalleled customer service as the pandemic continues and support calls grow in number. We must support you in sustainable ways, but support you we will.

Free Online Self-Help Resources
We pledge to ensure PaymentEvolution tech support topics are covered and accessible to our entire community at no charge online, including our Green Plan members.

Green Account Access
We pledge to honour and continue offering our Green Plans to businesses with fewer than five employees. We want you to succeed and grow. We hope this savings helps.

Innovation
We pledge to prioritize innovation for our products and beyond. As the first in Canada to offer cloud payroll, mobile payslips and benefits integration, we are confident more can be done.

We are grateful to be able to make these commitments and we hope this will inspire and support you when times are tough.

Want to Join The 2020 SMB Economic Pledge?

To join The 2020 SMB Economic Pledge, contact us immediately and we’ll add your name to this list of signatories.