Upcoming Changes to QuickBooks Online Integration Pricing

We’re reaching out to share an important update that will affect clients using our QuickBooks Online integration. Intuit, the provider of QuickBooks Online, has introduced new API access fees that impact all integration partners, including PaymentEvolution. As a result, we must introduce new integration pricing to reflect these direct costs.


What’s Changing?

Beginning January 1, 2026, PaymentEvolution will introduce a fee of $20 per month, per active QuickBooks Online integration.

This fee applies to:

  • All plan types
  • All accountants managing client payrolls with an active QuickBooks Online connection
  • All businesses using QuickBooks Online
  • QuickBooks Online Time (included under the same API fee structure)

QuickBooks Desktop is not affected at this time.

Retail Plan Clients

Retail plan clients will begin seeing this charge on their February 1 billing cycle, as part of their monthly minimums.


Purpose of This Change

Intuit has introduced new mandatory charges for anyone accessing their API. This API powers essential functions such as:

  • Sending and receiving accounting data
  • Posting general ledger entries
  • Syncing invoices and payments
  • Importing time entries and operational data

PaymentEvolution is passing through only the cost we are billed for. The new $20 fee directly offsets Intuit’s new pricing and ensures we can continue offering the integration without interruption.


Who Is Affected?

You will see this fee if:

  • Your account has an active QuickBooks Online integration
  • Your integration is connected and authenticated within PaymentEvolution
  • You or your accountant sync payroll, pay runs, GL postings, invoices, time, or related data through QuickBooks Online

An integration is considered “active” if it is connected, regardless of how often it is used.


Pricing Overview

$20 per month, per active QuickBooks Online integration
This fee appears only when the integration is active during that billing month.


Free Alternatives Available

You can continue using PaymentEvolution at no extra cost by choosing one of these options:

Option 1: Manual General Ledger (GL) Export

You can download your GL report from PaymentEvolution and manually enter it into QuickBooks Online.

How to generate your GL report:

  1. Go to Reports
  2. Select Accounting → General Ledger
  3. Choose your report
  4. Click the ellipsis (…) and select an export format

Option 2: Switch to Another Accounting Integration Partner

We offer free, fully supported integrations with:

  • Xero
  • Kashoo
  • Sage

These platforms do not carry integration fees.


How to Disconnect QuickBooks Online

If you prefer not to incur the fee:

  1. Click Settings (bottom-left corner)
  2. Select Add Ons
  3. Find Intuit QuickBooks
  4. Click Disconnect

If disconnected before January 1, 2026, no fee will appear on your upcoming invoice.


When Will the Fee Appear on My Invoice?

  • Accountants: First invoice after January 1, 2026
  • Retail clients: First minimum billing for the month of January 2026, if QuickBooks Online is active

Frequently Asked Questions (FAQs)

Are you charging more to increase revenue?

No. Intuit is now charging for API access and this fee covers our costs associated with supporting this integration.

Does this apply to QuickBooks Desktop?

No. Only QuickBooks Online and QuickBooks Time are affected.

What if I rarely use the integration?

If the integration remains active at any time during the month, the $20 fee applies. The fee is based on the integration’s active status, not on how often it’s used.

Why can’t PaymentEvolution absorb this fee?

Absorbing ongoing API costs would require raising subscription pricing for all customers. Instead, the fee is applied only to those using QuickBooks Online.

Can I avoid the fee?

Yes. Disconnect your QuickBooks Online integration before January 1, 2026, and you will not be charged.

Will the integration change?

No. Features, workflows, and login information will remain the same.

Is the fee mandatory?

Yes. Intuit’s API fee is mandatory for all software partners, and integrations cannot function without API access.

How do I check if I’m integrated?

Go to Settings → Add Ons → Intuit QuickBooks.
If you see Disconnect, your QBO integration is active.

We’re Here to Support You

We understand that changes like this can be challenging. Our team is committed to making this transition as smooth as possible and helping you choose the best option for your business.

If you have any questions or would like assistance reviewing your setup, please reach out to support@paymentevolution.com. We’re always happy to help!

Author

Manal Effendi

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